Kwebbl Deutschland - Geschichte beachten

Alle Systeme funktionieren


Willkommen auf der Statusseite von Kwebbl. Hier finden Sie den Status unserer Cloud-Kommunikationsplattform, einschließlich Wartungsupdates und Informationen zu Störungen.



Funktionsfähig

Anruffunktionen - Funktionsfähig

Dialpläne und Dialplan-Apps - Funktionsfähig

Interne Anrufe - Funktionsfähig

Ausgehende Anrufe - Funktionsfähig

Eingehende Anrufe - Funktionsfähig

Registrations - Funktionsfähig

Qaller App - Funktionsfähig

BLF - Funktionsfähig

WebCalls - Funktionsfähig

Bereitstellung - Funktionsfähig

Funktionsfähig

Provider Panel - Funktionsfähig

Company Panel - Funktionsfähig

UC Panel - Funktionsfähig

OC Panel - Funktionsfähig

Funktionsfähig

Ausgehende Anrufe - Funktionsfähig

Eingehende Anrufe - Funktionsfähig

Primäre SIP-Trunk-Registrierung - Funktionsfähig

Sekundäre SIP-Trunk-Registrierung - Funktionsfähig

Funktionsfähig

Vamos Data (NL) - Funktionsfähig

Vamos Voice (NL) - Funktionsfähig

Vamos Mobile network (Odido) (NL) - Funktionsfähig

Vamos App (NL) - Funktionsfähig

Funktionsfähig

Realtime API - Funktionsfähig

CRM-Integrationen - Funktionsfähig

E-Mail-Benachrichtigungen - Funktionsfähig

Other - Funktionsfähig

Geschichte beachten

Okt. 2021

Maintenance Kwebbl Cloud Communications Platform
  • Abgeschlossen
    Oktober 30, 2021 um 00:36
    Abgeschlossen
    Oktober 30, 2021 um 00:36

    Dear partner,

    Herewith we would like to inform you that last night’s maintenance is successfully completed.

    If you have any questions or concerns, please let us know.

    Kind regards, Kwebbl

  • Geplant
    Oktober 29, 2021 um 21:00
    Geplant
    Oktober 29, 2021 um 21:00

    Time Slots

    Start preparations 29-10-2021 21:00 CEST

    Start: 29-10-2021 23:00 CEST

    End: 30-10-2021 06:00 CEST

    Description

    During the maintenance window we will perform maintenance on the Kwebbl infrastructure. During this maintenance no new features will be deployed.

    Expected Impact

    Telephony Services

    • Registrations could become unavailable up to a maximum of 10 minutes during the maintenance period for customers with devices without DNS-SRV (without auto provisioning) and/or with local network DNS resolving issues.

    • Calls could become unavailable up to a maximum of 10 minutes during the maintenance period for customers devices without DNS- SRV (without auto provisioning) and/or with local network DNS resolving issues. No action is required from the customer’s side, the services will resume automatically.

    Web Services

    • The panels could become unavailable up to a maximum of 10 minutes during the maintenance.

    Other Services

    • Qaller App could become unavailable up to a maximum of 10 minutes during the maintenance.

    • The Realtime API could become unavailable up to a maximum of 10 minutes during the maintenance.

    • Vamos Data could become unavailable up to a maximum of 10 minutes during the maintenance.

Disruption in the KPN porting chain
  • Gelöst
    Gelöst

    KPN has resolved the disruption in their porting chain. Dutch porting requests can be executed from now on.

    If you have any further questions, please let us know.

  • Identifizierung
    Identifizierung

    Dear partner,

    At the moment there is a disruption at KPN affecting all Dutch port-ins. KPN is not able to update their routing after the 201 broadcast is send. This issue affects all portings from all providers.

    In case you do perform a Dutch porting, the number could become unavailable for KPN customers during the disruption. As soon as we receive an update, we will let you know.

    If you have any questions, please let us know.

CRDC issue Belgium - No portings possible
  • Gelöst
    Gelöst

    Dear partner,

    The CRDC link in Belgium is working again. Port-in activations in Belgium are now possible.

    If you have any questions, please let us know.

  • Identifizierung
    Identifizierung

    Dear partner,

    Currently the CRDC link in Belgium is down. Due to this issue, it is currently not possible to perform port-in requests in Belgium. Other countries are not affected.

    We will let you know once issue will be resolved till then all porting activations will be on hold.

Sep. 2021

Investigating issue with UC panel
  • Gelöst
    Gelöst

    We just resolved the issue!

  • Überprüfung
    Überprüfung

    We implemented a fix and currently monitoring the result. If you still experience issues, please write us on support@kwebbl.com.

  • Analyse
    Analyse

    We have reports of an issue with the UC Panel. Currently our engineers are investigating them.

    If you have any information that might help us investigating this issue, please raise a ticket at support.kwebbl.com

    As soon as more information becomes available, we will update the status of this incident.

Incoming calls Belgium
  • Gelöst
    Gelöst

    At approximately 15:15CEST our third party supplier officially stated the issue has been resolved. We keep on enhanced monitoring until 19:00CEST.

  • Überprüfung
    Überprüfung

    Since ~14:30 we see traffic increasing on our Belgium Interconnect. The issue seems to be resolved. If you have any new complaints, please raise a ticket at support.kwebbl.com.

  • Identifizierung
    Identifizierung

    Currently there is an interconnect issue between our third party suppliers and several providers in Belgium only. The issue is under investigation at our interconnect partner and as soon as we receive an update we will inform you.

Aug. 2021

Diesen Monat wurden keine Benachrichtigungen gemeldet

Aug. 2021 zu Okt. 2021

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